Certified Medical Assistant (2 positions)
Maximizes provider productivity by screening calls according to practice protocols or after consulting with provider, depending on scope of practice; reviewing patients’ charts prior to encounter and ensuring exam rooms are prepared and stocked per provider’s preferences, setting up appropriate instrument trays, etc.; assisting the provider(s) with examinations/procedures and, diagnostic testing; administering injections and medications to patients as ordered by provider; calling prescriptions into pharmacies and authorizing drug refills; scheduling referral appointments and hospital admissions as indicated by provider; following up with patients; turning over exam rooms efficiently maintaining steady patient flow; etc.
Patient Services Representative
Optimizes patient satisfaction, patient flow, medical revenue, and practice operations by demonstrating flexibility in front office functions including, but not limited to, providing superior customer service, facilitating the registration process, recording patient charges, scheduling appointments, collecting patient fees and recordkeeping/data entry.